Legal

Privacy Policy

Privacy Statement

HoundBytes ("we," "us," or "our") is committed to protecting the privacy of our customers and users ("you," "your," or "users") when they use our Security Operation Center as a Service ("SOCaaS" or "Service") and visit our website ("Site"). This Privacy Policy (the "Policy") explains how we collect, use, and disclose information about you and your use of our Service and Site.

1. Information We Collect

We may collect information about you from a variety of sources, including:

  • Information you provide to us: We may collect information from you when you create an account, purchase a subscription, or use our Service. This information may include your name, email address, phone number, and other contact information.
  • Information we collect automatically: When you use our Service or visit our Site, we may automatically collect information about your device and usage of the Service, including IP address, browser type, operating system, usage data, and other technical information.
  • Information from third parties: We may receive information about you from third-party sources such as social media platforms, marketing and advertising partners, and data brokers.

2. How We Use Information

We may use the information we collect about you to:

  • Provide and improve our Service and Site;
  • Communicate with you about your account, subscriptions, and other services;
  • Send you promotional materials, marketing and advertising;
  • Create and maintain customer accounts;
  • Create and maintain customer profiles;
  • To comply with legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.

3. Sharing and Disclosure of Information

We may share and disclose your information as follows:

  • With third-party service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting and maintenance of the Service, analytics, marketing and advertising, and payment processing.
  • With business partners: We may share your information with business partners for marketing and advertising purposes, and to provide the SOCaaS services to our partners.
  • As required by law: We may disclose your information as required by law, such as in response to a subpoena or court order, or to protect the rights and safety of our users, our company, and the public.
  • With your consent: We may share or disclose your information with your consent.

4. Data Retention

We will retain your information for as long as your account is active, or as needed to provide you with the Service or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Security

We take the security of your information seriously and take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or the data we collect.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

7. Your Choices

You have the following choices regarding the information we collect and use:

  • You can choose not to provide certain information, but then you may not be able to use all of the features of the Service or Site.
  • You can opt-out of receiving promotional and marketing materials from us by following the unsubscribe instructions included in the materials or by contacting us directly.
  • You can request access to, deletion of, or correction of your personal information by contacting us using the contact information provided at the end of this Policy.

8. Data Subject Rights

You have the right to request access to your personal data, rectification of any inaccuracies, erasure of your personal data, and the right to object to the processing of your data. You also have the right to request a copy of your personal data in a structured, machine-readable format and the right to have your data transferred to another controller (data portability).

9. Cookies

We may use cookies, web beacons, and similar technologies to collect information about your use of the Site and Service. We may use this information to personalize your experience, to understand usage patterns, and to improve the Service. Most web browsers allow you to control cookies through their settings.

10. Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at privacy@houndbytes.io or HoundBytes, 208 B Splaiul Independentei, 42, Bucharest, Ilfov 060025, ROMANIA.

11. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will provide notice of such changes, such as by sending an email notification or by posting the updated Policy on our Site and updating the "Effective Date" at the top of this Policy. Your continued use of the Service or Site after any such changes constitutes your acceptance of the new Policy. We encourage you to periodically review this Policy for the latest information on our privacy practices.

12. Compliance

As a global company, HoundBytes is committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, USA, and any other similar or successor legislation in other regions where we operate. In case of any questions or concerns regarding your rights under data protection laws specific to your region, please contact us using the contact information provided at the end of this Policy.

By using the Service or visiting our Site, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, you should not use the Service or Site.

13. Children's Privacy

Our Service and Site are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.

14. California Privacy Rights

California residents have the right to request certain information about our data collection practices and to opt-out of certain sharing of data with third parties. If you are a California resident, you may make such a request by contacting us at privacy@houndbytes.io or by mail at HoundBytes, 208 B Splaiul Independentei, 42, Bucharest, Ilfov 060025, ROMANIA.

This Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA) and any similar or successor legislation.

15. EU-US Privacy Shield

We adhere to the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries. We have certified that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.

16. GDPR Compliance

We take the protection of your personal data very seriously and we comply with the data protection regulations according to GDPR. In case of any questions or concerns regarding your rights under GDPR please contact us using the contact information provided at the end of this Policy.

By using our Service and Site, you acknowledge that you have read and understand this Policy and that you agree to be bound by its terms.